Yeah people are very much lazy and that’s fine, you just have to work around that and well culture is one way of getting people to do what should be done.
As you say Foss does impact quite a lot of those company products however what is the important part of the casual user is what and how they interact directly with the products and well at no point are they expected to directly impact the project, it’s just you use what you are given. That is why they have that people will do things for me mindset bc that is what happens with almost everything the use
Even then that’s not that accurate, more like move to a different place. It’s inconvenient and might not have all the same things you wanted/liked from your old place but you can actually change things in the new place if you really want to