I’ve noticed a small issue with my email client for quite some time now where composing a new email will have several blank lines by default.
It’s not too much of an issue to simply delete them but hey, maybe no one had pointed this out before! So I filed a bug report only to get this response… basically it’s not a bug, its a feature!
Proton is rebuilding their android app from the ground up. They’re not going to fix something like this in the old app. You can join the beta here. https://proton.me/support/mail-android-beta
Thank you! The stupid thing is I’m literally enrolled in the beta program through the Google Play store… apparently that’s the fake beta and you have to know this link for the real beta. I can confirm this issue does not exist on the “real” beta. You just saved me a lot of time.
It’s not a bug just because the software doesn’t conform to your personal preferences. You’re asking for what would be considered an enhancement - not a bug fix.
But
why would several blank lines be the default behavior
I don’t know the reason. I think not having the extra blank lines would be better, but it works just fine as is - even the post admits this much. That’s why it’s an enhancement. It’s possible for software to be functional and consistent and still have room for improvement - that doesn’t mean there is a bug.
It’s not about preference. It’s about what every single other email client does, including their own on different platforms, and this is even fixed in their upcoming beta of this same app.
My point is that someone made the decision for it to do that and that the software works just fine as is. It’s not a bug, it’s just a weird quirk. The fact that they made the enhancement you requested doesn’t make the old behavior buggy. Your post title said “it’s not a bug, it’s a feature!”, but the behavior you reported is not accurately classified as a bug.
For context, this is the “feature”:
🤮
This reminds me of text editor that leave half a screen of ‘wiggle room’ when scrolling down. Absolutely hate it, and if I can’t turn it off, I won’t use the text editor.
Why would anyone want that?
I’d be surprised if anyone did! I have asked them what the use case for this is and will reply back if they answer.
It means you can click a line and type there, no need to press enter a few times first.
Not email, but if I’m taking notes in a text editor I will hold down enter at the start to ensure I can just click and type anywhere.
Now, if that pointless whitespace is being sent, I can imagine it annoying people in long email chains.
Well, this screenshot is the mobile version. Tapping anywhere in a textbox should bring the focus and start typing. All having extra lines does is make it more likely that the starting insertion point is a line or two below the start.
Even on desktop, I’m not aware of any text box behavior where you need to click on the correct line to bring the focus to the box.
